The 1974 annual report of British Airways mentions that its investment in Mackinnon Mackenzie was transferred to Kandy Walk Inn which was building a hotel in Kandy.[4] The hotel was built in 1983 and was designed by the Sri Lankan architect, Channa Daswatte. The hotel was featured in the film Deveni Gamana and when John Keells Holdings took over the hotel it was used as a circuit bungalow.[5] The hotel company was listed on the Colombo Stock Exchange formerly under the symbol "KINN", however has been delisted later.[6] Today the hotel is a part of John Keells Hotels which trades as "JKH.N0000".[7] John Keells Holdings launched a new brand of hotels consisting of three- and four-star resorts of John Keells Hotels Group along with The Citadel Kandy in ITB Berlin in 2006.[8] The name of the brand is revealed to be "Chaaya Hotels & Resorts".[9] After refurbishment, the hotel was relaunched in September 2006 as the third hotel to be relaunched under the brand Chaaya.[10] The hotel got the present name after a rebranding in 2012.[5] After closing for three months due to the COVID-19 pandemic the John Keells resorts reopened a few resorts including the Cinnamon Citadel in July 2020.[11]
Amenities
The hotel consists of 119 rooms and two suites and a conference hall which can accommodate 80 people.[3] The swimming pool and the main restaurant are located on the riverside.[12] The hotel also has a spa and a gym.[13]