In 2023, the system had a ridership of 3,955,100, or about 4,100 per weekday as of the third quarter of 2024.[2][3]
Intercity Transit maintains a free shuttle route called Dash, which provides service between the Capitol Campus and downtown Olympia via Capitol Way.[6] Dash runs every fifteen minutes on weekdays, and every ten minutes on weekends, and is close to several public parking lots.
Intercity Transit began a five-year zero-fare pilot project in January 2020 as part of its service expansion approved in a 2018 ballot measure.[8][9] The agency also launched a zero-fare express bus route connecting Capital Mall to Lacey in September 2019.[10] The pilot was extended to 2028 amid the COVID-19 pandemic, which also forced the suspension of the express route and Dash.[11]
Fleet
Intercity Transit operates 77 coaches, 33 Dial-A-Lift vans, and 221 vanpool vans.[12] Intercity Transit purchased six new hybrid electric buses in 2010,[13] and nine new hybrid electric buses in 2014. Intercity Transit is one of the first transportation systems in the country to use an all-biodiesel fleet.
All of Intercity Transit's coaches are Gillig Low Floor buses.[14] They are equipped with wheelchair accessibility, kneeling doors, automatic stop announcements, and surveillance cameras.