Manumation is the automation of paper based processes in public sector and business without improvement regarding its efficiency.[1] Automation of an inefficient process does not lead to an improvement in case of manumation.[2] This term could be seen as a sarcastic description of the digital replication and mimicking of frequently ineffective and even broken paper-based processes in first phase of the societal digitalisation, from 1995 to 2015.[1]
Manumation is also a term for automated systems, which require more manual work than the original manual process.[3]
^Holstein, William K.; Crnkovic, Jakov (2005). "Measurement Issues in Decision Support Systems". Encyclopedia of Information Science and Technology, First Edition: 1906–1911. doi:10.4018/978-1-59140-553-5.ch336.
^Barzilai-Nahon, Karine; Scholl, Hans Jochen (2010). "Siblings of a Different Kind: E-Government and E-Commerce". Electronic Government. 6228: 25–37. doi:10.1007/978-3-642-14799-9_3.