NHL 20 introduces new game modes such as Squad Battles in Hockey Ultimate team. The game features a new commentary team of play-by-play man James Cybulski and Ray Ferraro as the main color commentator at ice level. The pair replace the NHL on NBC duo of Mike Emrick and Eddie Olczyk, whom Ferraro worked with on previous NHL video games. Consequently, the NHL on NBC graphics package and score bugs have been removed and replaced with a generic EA Sports graphics package and score bug.[4] Cybulski and Ferraro will be joined by other celebrity guests (i.e., rapper Snoop Dogg) for certain games.[5] Expansion Mode is also available, with the user adding a 32nd team to the league. Although the default team in this mode is named "Seattle 32nd Franchise" (to reflect the real-life Seattle Kraken that began play in 2021), any city and team name combination can be used, and the league will be realigned accordingly.
During the 2019 NHL Awards, EA announced that NHL 20 would be getting a new shooting engine powered by RPM to reflect signature shots of players such as P. K. Subban and Alexander Ovechkin.[6] World of CHEL now has challenges, weekly in-game events and more.
^"2019 Winners". National Academy of Video Game Trade Reviewers. February 24, 2020. Archived from the original on February 25, 2020. Retrieved February 25, 2020.