The station has a ticket office on platform 1 which is staffed throughout the day, Monday-Saturday.
[a] At other times, tickets can be purchased from the self-service ticket machine at the station. The station has a shelter on each platform as well as modern help points for when the station is unstaffed.
The station also has a large bicycle storage facility located next to the Nottingham bound platform as well as a large 80 space car park at its entrance.[2]
Step-free access is available to both the platforms at Newark Castle.[3]
David Marshall Smith (1965) The industrial archaeology of the East Midlands: Nottinghamshire, Leicestershire, and the adjoining parts of Derbyshire. Industrial archaeology of the British Isles (David & Charles) page 263