Pandan Indah has the basic facilities of a modern Malaysian township - it has a police station, a fire station, a primary and a secondary school and two neighbourhood shopping malls - Pandan Kapital and MidPoint Shopping Complex.
Pandan Indah is well connected with other towns in Selangor and Kuala Lumpur. The MRR2Federal Route 28 runs through the western flank of Pandan Indah, linking it with Ampang, Ulu Klang as well as Cheras and Sri Petaling. Also, the extension of the Besraya Expressway which opened in July 2014 reduced travelling time from Ampang and Pandan Indah districts to downtown Kuala Lumpur, Sungai Besi and Petaling Jaya.
On the state level, Pandan Indah straddles two state seats - Cempaka and Teratai. Following a 2016 re-delineation exercise, Pandan Indah is set to become its own state constituency, succeeding the current Cempaka state constituency.[1]